Last updated: 30 April 2026

These Terms and Conditions apply to all quotes, estimates, invoices, proposals, electrical work, goods, materials, labour, services, inspections, testing, maintenance, repairs, and associated works supplied by Mecha Electrical.

In these Terms and Conditions:

“we”, “us” and “our” means Mecha Operations Pty Ltd as trustee for Jongenelis Family Trust, trading as Mecha Electrical.
“you” and “your” means the client, customer, property owner, builder, business, tenant, landlord, property manager, or other person or entity requesting or accepting our work.
“work” means the goods, labour, materials, electrical services, testing, installation, repairs, maintenance, fault finding, design, consultation, and associated services supplied by us.
“quote” means any written quote, estimate, proposal, scope of work, invoice, or other written offer provided by us.

Mecha Operations Pty Ltd as trustee for Jongenelis Family Trust, trading as Mecha Electrical
Australian Business Number: 66 998 228 403
Electrical contractor licence: PGE 354 757
Email: reece@mecha-elec.com
Phone: 0491 666 062

By accepting a quote, booking work, instructing us to proceed, paying a deposit, or allowing us to commence work, you agree to these Terms and Conditions.

1. Quotes and acceptance

A quote is based on the information available to us at the time it is prepared.

Unless stated otherwise, a quote is valid for 20 days from the date of issue. After this period, pricing may be reviewed and may change due to material costs, supplier pricing, availability, labour requirements, or changes in the scope of work.

A quote may be accepted by written approval, email confirmation, text message confirmation, signed acceptance, payment of a deposit, or any other clear instruction for us to proceed.

Once accepted, the quote, these Terms and Conditions, and any written variations form the agreement between you and Mecha Electrical.

2. Scope of work

The scope of work is limited to the items specifically included in the accepted quote.

Unless clearly stated in writing, the quote does not include extra work, additional materials, design changes, rectification of existing faults, upgrade work, access work, building work, making good, or work caused by hidden or unexpected site conditions.

Any work outside the accepted scope may be treated as a variation and charged in addition to the original quote.

3. Estimates

Where we provide an estimate rather than a fixed quote, the final price may change depending on the actual time, materials, access, site conditions, product availability, and work required.

An estimate is not a fixed price unless we clearly state in writing that it is fixed.

4. Deposits

We may require a deposit before ordering materials, booking work, or commencing work.

Deposits may be used to cover materials, project planning, administration, scheduling, and other costs incurred before or during the work.

Unless otherwise required by law, deposits may be non-refundable to the extent that we have already incurred costs, ordered materials, allocated time, or carried out work.

5. Progress payments

For large, custom, or multi-stage projects, progress payments may be required at agreed milestones.

Progress claims may be issued at stages such as:

• material ordering

• rough-in

• fit-off

• testing and commissioning

• practical completion

• final handover

Payment of each progress claim is required before we proceed to the next stage, unless otherwise agreed in writing.

If payment is not received when due, we may pause the work until payment is received.

6. Final payment

Unless otherwise agreed in writing, payment terms are strictly 14 days from the invoice date.

Invoices must be paid in full and without deduction, set-off, or withholding unless we have agreed otherwise in writing.

If an invoice is overdue, we may:

• pause current or future work

• withhold certificates, documentation, or handover information where legally permitted

• charge reasonable administration and debt recovery costs

• charge interest on overdue amounts, calculated at a reasonable commercial rate and only to the extent permitted by law

• refer the debt to a debt collection agency, solicitor, or relevant tribunal or court

You are responsible for reasonable costs we incur in recovering overdue amounts, including debt recovery fees, legal costs, administration time, and other reasonable expenses.

7. Variations

Custom electrical and building-related work can involve changes once work begins.

A variation may occur where:

• you request a change

• the location, quantity, type, or specification of work changes

• hidden conditions are discovered

• existing wiring or equipment is unsafe or non-compliant

• additional materials or labour are required

• access is more difficult than expected

• other trades, site conditions, or delays affect the work

• product selections change after the quote is accepted

• extra work is required to complete the job safely or compliantly

Where practical, we will discuss and price variations before carrying out the additional work.

However, urgent work may be required without prior written approval where there is a safety risk, risk of property damage, or practical need to make the installation safe. In these cases, the additional work may be charged at our standard rates.

Variations are not included in the original quote unless expressly stated.

8. Exclusions

Unless specifically included in writing, our quote excludes:

• patching

• painting

• plastering

• tiling

• cabinetry work

• carpentry repairs

• roof repairs

• ceiling repairs

• brickwork

• concrete cutting

• trenching

• excavation

• asbestos testing or removal

• pest removal

• builder’s work

• engineering

• council approvals

• network distributor charges

• metering charges

• making good

• cleaning beyond reasonable trade clean-up

• rectification of existing faults or non-compliant work

• repairs caused by hidden damage or unsafe existing conditions

If excluded work is required, it may need to be arranged by you, your builder, or another suitable trade.

9. Site access and readiness

You must provide safe, clear, and unrestricted access to the work areas at the agreed times.

This includes ensuring:

• the site is ready for the work

• work areas are clear of furniture, stored items, vehicles, and obstructions

• pets are secured

• children and occupants are kept away from active work areas

• other trades do not prevent or delay our work

• suitable parking and access are available where practical

• required approvals, keys, access codes, or gate access are provided

• client-supplied products are on site and ready before we arrive

• fragile or valuable items are moved away from work areas

Delays caused by restricted access, unsafe access, other trades, incomplete building work, missing client-supplied products, or a site not being ready may result in additional charges.

10. Hidden conditions

Quotes are based on visible and reasonably expected site conditions.

Additional work or cost may be required if hidden or unexpected conditions are found, including:

• unsafe existing wiring

• non-compliant electrical work

• damaged cables

• inadequate earthing

• water ingress

• rodent damage

• fire damage

• thermal damage

• overloaded circuits

• inadequate switchboard capacity

• structural obstructions

• inaccessible roof spaces

• lack of wall or ceiling cavity access

• asbestos or suspected asbestos

• unsuitable mounting surfaces

• concealed services

• building defects

Hidden conditions are not included in the original quote unless specifically stated.

11. Existing electrical installations

We are not responsible for the condition, safety, compliance, or performance of existing electrical installations that were not installed by us.

If existing work is unsafe, defective, damaged, or non-compliant, we may be required to isolate, repair, replace, or refuse to reconnect parts of the installation.

Rectification of existing faults or non-compliant work is not included unless clearly stated in the quote.

We may refuse to carry out or continue work where we reasonably believe the work cannot be completed safely, lawfully, or in accordance with relevant standards.

12. Compliance, testing, and certification

All electrical work carried out by us will be performed in accordance with relevant Australian Standards, South Australian requirements, and applicable electrical safety obligations.

Our work includes standard testing and verification for the new electrical work completed by us.

Where required, we will provide the relevant certificate, record, or compliance documentation for the work we have completed.

Testing and certification do not include certification of pre-existing work unless specifically stated.

13. Working hours

Unless otherwise agreed, quotes are based on standard working hours:

7:00 am to 5:00 pm, Monday to Friday, excluding public holidays.

Work requested outside standard hours may incur additional charges, including overtime, call-out fees, supplier costs, and additional labour charges.

14. Care of property

We will take reasonable care when working at your property.

You acknowledge that electrical installation work may require drilling, cutting, lifting, access through roof spaces, access through wall cavities, removal of fittings, or work around finished surfaces.

Minor marks, dust, movement, cracking, paint damage, plaster damage, tile damage, or surface imperfections may occur, particularly when working with existing buildings, older materials, brittle surfaces, tight spaces, or concealed construction.

Unless specifically included, making good is excluded.

You should remove fragile, valuable, or sentimental items from work areas before work begins.

15. Client-supplied products

If you supply fittings, appliances, lights, switches, fans, heaters, equipment, or other products, you are responsible for ensuring they are suitable, complete, compliant, compatible, undamaged, and ready for installation.

We are not responsible for:

• product quality

• missing parts

• incorrect products

• incorrect colour, finish, size, or style

• manufacturer defects

• warranty claims

• compatibility issues

• lack of instructions

• non-compliance

• delays caused by faulty or incomplete products

Labour to install client-supplied items is chargeable.

Any return visit required because a client-supplied item is faulty, incomplete, unsuitable, or unavailable may be charged in addition to the original quote.

16. Product selections and substitutions

Where a specific product is included in a quote, we will use reasonable efforts to supply that product.

If a specified product is unavailable, delayed, discontinued, unsuitable, or impractical, we may recommend a comparable alternative.

Where practical, substitutions will be discussed with you before installation.

Any price difference caused by a product substitution may be added to or deducted from the final invoice.

17. Allowances

Where an allowance is included for a product, material, labour item, or part of the scope, the final price may be adjusted once the actual cost, selection, availability, or time required is confirmed.

If the actual cost is higher than the allowance, the difference may be charged to you.

If the actual cost is lower than the allowance, the difference may be credited or deducted where appropriate.

18. Materials and ownership

Materials supplied by us remain our property until paid for in full, to the extent permitted by law.

Risk in materials may pass to you once they are delivered to site or installed.

You must not remove, alter, damage, sell, or interfere with unpaid materials supplied by us.

19. Manufacturer warranties

Manufacturer warranties apply to products and materials supplied as part of the work.

Where applicable, these warranties are passed on to you.

Manufacturer warranty periods vary depending on the product. For example, some products may have 2-year, 3-year, 7-year, 10-year, or 25-year warranties depending on the manufacturer and product type.

Manufacturer warranties usually do not cover misuse, incorrect operation, physical damage, environmental damage, power surges, water ingress outside the product rating, unauthorised modification, lack of maintenance, or failure caused by other parts of the installation.

20. Mecha Electrical workmanship guarantee

Mecha Electrical provides a 5-year workmanship guarantee on labour performed by us.

If our work becomes faulty because of our negligence or poor workmanship within this period, we will repair the workmanship issue free of charge.

This guarantee applies only to labour and workmanship performed by Mecha Electrical.

It does not cover:

• products or parts, which are covered by the relevant manufacturer warranty

• client-supplied products

• pre-existing faults

• work performed by others

• damage caused by misuse, impact, water, pests, corrosion, fire, weather, power surges, building movement, renovation work, or other causes outside our control

• faults caused by alterations after our work is completed

• faults caused by lack of maintenance

• faults caused by equipment or circuits outside the work we performed

• consumable items, including lamps, globes, batteries, fuses, and similar items unless otherwise required by law

To make a workmanship claim, you must contact us as soon as reasonably practical after becoming aware of the issue and provide reasonable proof of the work performed by us, such as an invoice, receipt, quote number, or job record.

This workmanship guarantee is in addition to any rights you have under Australian Consumer Law.

21. Australian Consumer Law

Nothing in these Terms and Conditions excludes, restricts, or modifies any right, guarantee, remedy, or protection you have under Australian Consumer Law or any other law that cannot be excluded.

Where the Australian Consumer Law applies, our goods and services come with guarantees that cannot be excluded.

To the extent permitted by law, and where it is fair and reasonable to do so, our liability may be limited to one or more of the following:

• supplying the services again

• repairing the defect

• replacing the goods

• supplying equivalent goods

• paying the cost of having the services supplied again

• paying the cost of repairing or replacing the goods

We are not liable for indirect, special, or consequential loss except to the extent required by law.

22. Defects and issues after completion

If you believe there is an issue with our work, you must notify us as soon as reasonably practical.

Please provide:

• your name

• site address

• invoice or quote number, if available

• a description of the issue

• photos or videos where helpful

We must be given a reasonable opportunity to inspect and rectify any alleged defect before another contractor is engaged, unless there is an urgent safety issue or emergency.

If another person alters, repairs, removes, or interferes with our work before we have had a reasonable opportunity to inspect it, this may affect any warranty or workmanship guarantee claim.

23. Safety issues and emergency work

If we identify an immediate or serious safety risk, we may take reasonable steps to make the installation safe.

This may include isolation, disconnection, temporary repair, warning you not to use equipment, or refusing to energise unsafe work.

Any additional work required to make an installation safe may be charged in addition to the quoted amount unless it was already included in the scope.

24. Power interruptions

Electrical work may require power to be isolated for safety.

We will aim to give reasonable notice where practical, but you are responsible for managing sensitive equipment, refrigeration, medical equipment, computer systems, security systems, internet equipment, and other items affected by power interruptions.

You must tell us before work begins if power interruption may affect medical equipment, business operations, security systems, refrigeration, animals, or other important systems.

25. Hazardous materials

Unless specifically included, our work does not include identification, testing, removal, handling, or disposal of asbestos, contaminated materials, mould, lead paint, or other hazardous materials.

If suspected hazardous materials are discovered, work may be paused until the hazard is assessed and managed by a suitably qualified person.

Any delay, additional attendance, or change in scope caused by hazardous materials may result in additional charges.

26. Cancellations and rescheduling

If you need to cancel or reschedule booked work, you must give us as much notice as possible.

We may charge reasonable costs where:

• materials have already been ordered

• custom products have been purchased

• supplier restocking fees apply

• labour has been allocated

• the cancellation is late

• we attend site and cannot start or complete the work due to reasons outside our control

For larger projects, cancellation costs may include work completed, materials ordered, supplier charges, administration time, and reasonable lost scheduling time.

27. Delays

We will make reasonable efforts to complete work within agreed or estimated timeframes.

However, completion dates are estimates only unless we expressly agree to a fixed completion date in writing.

We are not responsible for delays caused by:

• weather

• supplier delays

• product unavailability

• other trades

• site access issues

• client delays

• hidden conditions

• approvals

• network provider delays

• unsafe site conditions

• variations

• events outside our reasonable control

If delays increase the cost of the work, we may issue a variation or revised quote.

28. Rubbish and clean-up

We will make reasonable efforts to leave the immediate work area tidy.

Unless specifically included, our work does not include detailed cleaning, removal of building waste, removal of old appliances, removal of large packaging, or disposal of hazardous materials.

29. Subcontractors and other trades

We may use employees, apprentices, contractors, subcontractors, or specialist service providers where required.

We remain responsible for electrical work performed under our direction, subject to these Terms and Conditions and applicable law.

Where work by another trade is required, such as carpentry, plastering, roofing, tiling, cabinetry, engineering, or building work, you may need to engage that trade separately unless we have included it in our quote.

30. Intellectual property

Quotes, scopes of work, designs, drawings, layouts, specifications, photos, documents, templates, and other material prepared by us remain our intellectual property unless otherwise agreed in writing.

You may use these documents for the purpose of reviewing and proceeding with our quoted work.

You must not copy, reproduce, publish, provide to other contractors, or use our documents to obtain competing quotes without our written permission.

31. Photos and records

We may take photos, videos, test records, and job notes before, during, and after work.

These records may be used for quoting, planning, installation, testing, certification, warranty, insurance, dispute resolution, internal training, quality control, and business records.

We will not intentionally publish photos that identify you, your family, your address, private living areas, valuables, security details, or sensitive information without your permission.

Use of personal information is covered by our Privacy Policy.

32. Privacy

We handle personal information in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, why we collect it, how we use it, who we may disclose it to, and how you can contact us about privacy matters.

33. Limitation of liability

To the maximum extent permitted by law, we are not liable for:

• loss caused by inaccurate information supplied by you or others

• loss caused by pre-existing defects or non-compliant work

• loss caused by other trades

• loss caused by products supplied by you

• loss caused by events outside our reasonable control

• indirect, special, or consequential loss

• loss of income, business interruption, loss of profit, or loss of opportunity

• damage that could not reasonably have been foreseen

• damage caused by failure to follow instructions, warnings, or maintenance requirements

This clause does not limit any liability that cannot legally be limited, including rights under Australian Consumer Law.

34. Your responsibilities

You are responsible for:

• providing accurate information

• confirming the scope of work before acceptance

• making selections on time

• providing safe and clear access

• ensuring the site is ready

• obtaining approvals where required

• advising us of known defects, hazards, asbestos, or access issues

• securing pets, children, and vulnerable occupants

• protecting valuables and fragile items

• paying invoices on time

• notifying us promptly of concerns or defects
  
  

35. Force majeure

We are not liable for failure or delay caused by events outside our reasonable control.

This may include severe weather, fire, flood, storm, supplier shortages, transport delays, illness, injury, industrial action, power network issues, government restrictions, emergencies, or other events beyond our reasonable control.

This clause does not remove your obligation to pay for work already completed or materials already supplied.

36. Termination

Either party may terminate the agreement by written notice if the other party materially breaches these Terms and does not remedy the breach within a reasonable time after being notified.

We may also stop work or terminate the agreement if:

• payment is overdue

• the site is unsafe

• required access is not provided

• the scope becomes unlawful, unsafe, or impractical

• you request work that we cannot perform safely or compliantly

• there is abusive, threatening, or unsafe behaviour toward our workers or contractors

If the agreement is terminated, you must pay for all work completed, materials ordered, costs incurred, and reasonable administration or cancellation costs up to the date of termination.

37. GST

Unless stated otherwise, quoted prices are inclusive of Goods and Services Tax.

Where Goods and Services Tax applies, it will be shown on the quote or invoice.

38. Notices

Notices and written communications may be sent by email, text message, letter, or another agreed written method.

A notice is treated as received when it is sent, unless the sender receives a failed delivery notice or it is clear the message was not received.

39. Governing law

These Terms and Conditions are governed by the laws of South Australia.

The parties submit to the jurisdiction of the courts and tribunals of South Australia.

40. Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time.

The version that applies to your work is the version in effect at the time you accept our quote, unless a later version is agreed in writing.

42. Contact

For questions about these Terms and Conditions, contact:

Mecha Electrical
Phone: 0491 666 062
Email: reece@mecha-elec.com